Systems Engineer

The Systems Engineer will be responsible for maintaining and improving the core internal systems that support day-to-day IT operations across the enterprise. This role plays a critical function in supporting the global infrastructure footprint with a focus on automation, reliability, security, and supportability. This position serves as the primary escalation point for the Service Desk and is expected to lead in issue resolution across platforms such as Okta, JAMF, Active Directory, and Microsoft Azure. Responsibilities include maintaining and implementing the global infrastructure footprint with a key focus on automation and serving as the primary escalation point for complex Service Desk incidents and requests.