FloSports is seeking an enthusiastic and highly adaptive go-getter that understands the true meaning of teamwork, to join our Customer Support team. This team removes obstacles and makes sure our sports-loving subscribers can easily watch and enjoy events across our wide range of dedicated sports channels. We are driven by the obsession to provide Varsity level customer support! We do this by listening to the subscriber, understanding their issues, and implementing knowledgeable solutions to ensure subscriber satisfaction.
Actively listen and ask relevant questions to understand and troubleshoot issues, determine root cause, and help find the right solution for the customer. Become an expert on our products and services by completing training, effectively using resources and asking questions. Flexible schedule and ability to work nights, weekends and holidays.