Site Reliability Engineer

The role / impact:

• Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services.
• You will shift reliability into a front-row discipline, uncovering and resolving systemic resilience challenges across our global platform.
• You will own platform health by building automated tooling, championing chaos engineering, and identifying failures before they impact customers.

The team / how they connect:

• You will join a focused SRE team spanning Australia and the United States, responsible for incident management strategy, AIOps tooling, and high-availability frameworks.
• The team works in close partnership with product and infrastructure squads, embedding alongside engineers to resolve shared reliability gaps.
• Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.

Where and how you can work:

• This role offers flexibility to work remotely from anywhere in Australia, with office hubs in Sydney, Melbourne, and Brisbane.
• Whether you prefer working from home or coming into collaborative spaces for team gatherings and boost days, you can create a routine that suits you.

What we are looking for:

• A solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
• Practical experience managing containerised workloads in Kubernetes and running infrastructure on AWS.
• Coding proficiency in Golang, Python, or C#, plus curiosity for applying modern AI tools to operational challenges.