What You’ll Do:
- Support users via email, chat, and occasionally calls
- Troubleshoot and resolve issues quickly and professionally
- Help improve internal processes
What You Bring:
- Customer support experience
- Tech-savvy with great communication skills
- Comfortable with Excel and basic web design
Bonus Points For:
- Experience in nonprofit fundraising events
- Familiarity with tools like Slack, Notion, Intercom, Enchant
- Remote work experience & self-starter mentality
Auctria
Auctria is a Canadian remote-first company that provides a powerful, user-friendly fundraising event platform which has helped raise over $1.25 Billion for nonprofits. They are growing fast and support nonprofits across North America.