Source Job

$75,000–$85,000/yr
US

  • Provide front-line support for customers using Sage Intacct.
  • Troubleshoot functional and basic technical issues related to Sage Intacct.
  • Educate customers on product features, best practices, and workflows.

Sage Intacct Troubleshooting Customer Support Ticketing Systems Accounting

6 jobs similar to Senior Technical Support Specialist

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  • Act as the first point of contact to assist customers with all aspects of our software via phone, chat, email, and screen-sharing sessions.
  • Master the financial modules of ServiceTitan, including invoicing, accounts receivable, job costing, and more to provide expert guidance and creative solutions.
  • Troubleshoot and resolve issues related to accounting integrations, such as with QuickBooks, Sage Intacct, and other platforms.

ServiceTitan provides an end-to-end solution to transform the trades industry. They empower everyday entrepreneurs to grow and scale their businesses and are recognized by Forbes as one of the top cloud companies.

  • Act as an escalation point for Sage 300 support, ensuring resolution.
  • Provide functional and technical support across Sage 300 modules.
  • Lead Sage 300 implementations, upgrades, and data migrations.

They focus on providing support for Sage 300 clients. The company offers a people-first culture backed and is growing.

$48,234–$50,773/yr
Europe 4w PTO

  • Receive, own, and resolve support tickets raised by Inixion clients.
  • Use remote access tools to diagnose and troubleshoot issues directly within client environments.
  • Liaise with internal departments to drive swift resolution of outstanding issues.

Inixion is a Sage partner with a track record of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing.

US

  • Lead and execute Sage Intacct implementations following established implementation methodologies.
  • Configure Sage Intacct modules to align with client processes and accounting structures.
  • Deliver end-user training and knowledge transfer.

They are a growing professional services organization. They provide Sage Intacct implementation services to clients.

$120,000–$140,000/yr
US

  • Own the end-to-end project management of Sage Intacct implementations.
  • Serve as the primary point of contact for clients throughout the implementation.
  • Build and maintain project plans, milestones, and resource schedules.

They are a portfolio company of Pine looking for a Project Manager who knows how to move. They are building a people-first culture.

Canada Unlimited PTO

  • Lead the end-to-end project lifecycle for third-party ERP integrations, ensuring robust and accurate data flow between Procurify and systems like NetSuite and QuickBooks.
  • Serve as the primary technical point of contact for ERP-related projects, providing expert guidance to Customer Success, Support, Product, and Implementation teams.
  • Help own, create, and update critical technical assets, including scoping and project documentation, to enable seamless project execution.

Procurify offers an AI-enhanced procurement and AP automation platform tailored for the mid-market, simplifying spend control and cost savings for organizations. As a remote-first company, Procurify fosters a collaborative environment where team members can modernize spend management.