Act as the first point of contact to assist customers with all aspects of our software via phone, chat, email, and screen-sharing sessions.
Master the financial modules of ServiceTitan, including invoicing, accounts receivable, job costing, and more to provide expert guidance and creative solutions.
Troubleshoot and resolve issues related to accounting integrations, such as with QuickBooks, Sage Intacct, and other platforms.
ServiceTitan provides an end-to-end solution to transform the trades industry. They empower everyday entrepreneurs to grow and scale their businesses and are recognized by Forbes as one of the top cloud companies.
Receive, own, and resolve support tickets raised by Inixion clients.
Use remote access tools to diagnose and troubleshoot issues directly within client environments.
Liaise with internal departments to drive swift resolution of outstanding issues.
Inixion is a Sage partner with a track record of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing.
Lead the end-to-end project lifecycle for third-party ERP integrations, ensuring robust and accurate data flow between Procurify and systems like NetSuite and QuickBooks.
Serve as the primary technical point of contact for ERP-related projects, providing expert guidance to Customer Success, Support, Product, and Implementation teams.
Help own, create, and update critical technical assets, including scoping and project documentation, to enable seamless project execution.
Procurify offers an AI-enhanced procurement and AP automation platform tailored for the mid-market, simplifying spend control and cost savings for organizations. As a remote-first company, Procurify fosters a collaborative environment where team members can modernize spend management.