Senior Technical Support Specialist

Versapay

Remote regions

US

Salary range

$75,000–$85,000/yr

Benefits

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Key Responsibilities:

  • Provide front-line support for customers using Sage Intacct
  • Troubleshoot functional and basic technical issues
  • Escalate complex issues to L2/technical teams

Qualifications:

  • Experience supporting Sage Intacct
  • Background in customer support environments
  • Strong troubleshooting and problem-solving skills

Preferred Skills:

  • Experience with ERP systems or financial software
  • Understanding of integrations and data flow between systems
  • Customer-first mindset

Versapay

Versapay turns accounts receivable (AR) into a competitive advantage by removing friction and unlocking working capital. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.

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