Billing Operations Specialist
Remote regions
USBenefits
Unlimited PTO
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Deal Review and Order Management:
- Review customer contracts for billing accuracy.
- Ensure accurate order entry and contract setup in NetSuite.
- Validate pricing, term lengths, and billing schedules.
Billing, Renewals, and Churn Support:
- Process customer renewals and churn in the billing system.
- Support generation and delivery of renewal invoices.
- Assist with month-end activities.
Customer Billing Support:
- Serve as a point of contact for billing inquiries.
- Investigate and resolve billing questions.
- Partner with internal teams to resolve complex billing issues.
Raptor Technologies
Raptor Technologies partners with schools to provide integrated safety software and services. They have partnered with more than 60,000 schools in 55 different countries and are passionate about their mission to protect every child, every school, every day!