Job Description
As a Guest Experience Ambassador, you are central to The Flex experience, ensuring guests feel welcomed and supported throughout their stay. You will blend empathy, precision, and problem-solving to deliver exceptional service, combining human warmth with smart automation. Key responsibilities include guest support via chat, email, and phone, coordinating seamless stays, resolving issues creatively, providing proactive communication, gathering feedback, and collaborating with various teams. This role is ideal for someone who loves helping others and wants to shape a new standard in hospitality.
About The Flex
At The Flex, they are redefining what it means to feel at home — anywhere in the world, believing renting should be as effortless as ordering on Amazon.