Business Analyst III/ IV

Data Analysis:

• Collaborate with teams to gather and analyze business requirements for strategic initiatives.
• Evaluate departmental and product-specific performance, developing KPIs, dashboards, and reports.
• Analyze program and campaign performance to recommend improvements based on profitability.

Process Optimization:

• Document current and future-state business processes to identify opportunities for efficiency.
• Partner with departments to develop actionable business plans that align with objectives.
• Support growth strategies within lending and deposit portfolios by recommending metrics, KPIs, and data models.

Technical Skills:

• Create interactive dashboards and visual reports using Oracle BI, Tableau, or Power BI.
• Use SQL to query data, interpret complex datasets, and deliver insights to stakeholders.
• Support analysis of member behavior, engagement, and retention to inform outreach initiatives.