Staff Forward Deployed Engineer
Benefits
Unlimited PTO
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Core Responsibilities:
- Contribute production-quality code to GitLab’s product and adjacent systems.
- Develop bug fixes, features, integrations, tooling, or performance improvements where strategic customer outcomes require direct engineering contribution.
- Translate field-discovered blockers into durable product improvements, reference architectures, and repeatable implementation patterns.
Strategic Technical Stewardship:
- Engage with strategically important customers when adoption, retention, or executive confidence is at risk.
- Diagnose complex technical problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, and infrastructure.
- Coordinate across Product, Engineering, SRE, Support, and customer teams to drive end-to-end resolution.
AI Adoption and Agentic SDLC:
- Drive adoption of GitLab Duo Agent Platform with strategic customers in governed, measurable, production-oriented ways.
- Identify and resolve blockers to AI adoption, including governance, usage controls, auditability, security, and workflow design.
- Develop customer-safe adoption patterns for agentic SDLC and human-in-the-loop software delivery.
GitLab
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users and more than 50% of the Fortune 100 trusting GitLab, we foster a high-performance culture driven by our values, AI adoption, and continuous knowledge exchange.