Director, Customer Delivery
Benefits
Unlimited PTO
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Responsibilities:
- Build, lead, and inspire a high-performing organization.
- Define and own the technology delivery strategy and roadmap.
- Drive execution of customer implementations with rigor.
Success in this role looks like:
- Counterpart implementations reduced to 1–2 weeks.
- Technical account management and professional services expanded.
- Clear, accountable ownership of the entire customer technology lifecycle.
You should get in touch if:
- You have 10+ years of experience leading technical customer-facing organizations.
- You have Proven success in building and scaling professional services or customer operations in a high-growth environment.
- You have Strong leadership, communication, and executive presence.
Counterpart Health
Counterpart Health is transforming healthcare and improving patient care with Counterpart Assistant, an innovative tool. They support Primary Care Physicians (PCPs) and deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. Counterpart Health is a subsidiary of Clover Health.