Manage intake and triage of CX tool enhancement and configuration requests, ensuring timely updates and communication.
Build, configure, and test workflows, automations, dashboards, and reports in CX tools according to team guidelines.
Maintain accurate documentation of tool configurations, governance standards, and training resources.
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montreal, Canada in 2005, Lightspeed serves retail, hospitality, and golf businesses in over 100 countries with teams across North America, Europe, and Asia Pacific.
Build, lead, and inspire a high-performing organization.
Define and own the technology delivery strategy and roadmap.
Drive execution of customer implementations with rigor.
Counterpart Health is transforming healthcare and improving patient care with Counterpart Assistant, an innovative tool. They support Primary Care Physicians (PCPs) and deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. Counterpart Health is a subsidiary of Clover Health.
Own end-to-end mobile operations ensuring smooth activation, provisioning, billing, and customer support.
Lead frontline readiness with clear training and documentation for consistent execution.
Align operational execution with the broader business strategy across various departments.
Jobgether is a company that helps match candidates with jobs using an AI-powered matching process. They ensure applications are reviewed quickly and fairly. The company seems to have growth opportunities and a collaborative environment.
Own end‑to-end mobile operations for Sparklight Mobile, ensuring activation, provisioning, billing, and support functions operate reliably at scale.
Lead frontline and support readiness, translating mobile complexity into clear training, documentation, and playbooks.
Serve as the central cross‑functional owner for Mobile operations, aligning operational execution with business strategy.
Cable One and its family of brands connect customers and associates to what matters most. They offer a thriving and rewarding career, respect for communities, focus on health and wellness, work/life balance, and an open and inclusive workplace.