You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
You will be accountable for the quality, consistency, and predictability of customer implementations.
This is a hands-on leadership role that combines people management with deep technical expertise.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.
Drive design, development, and implementation of complex, integrated solutions to deliver new radiology products and new customer onboarding.
Design, build, monitor, and optimize robust integration pipelines for ingesting and transforming clinical data, including medical images (DICOM), HL7 messages, and clinical reports.
Lead technical efforts for new customer integrations, serving as a client-facing resource to configure, test, and optimize connectivity which includes implementing data validation and quality frameworks at the point of ingress to ensure patient care delivery meets expectations.
Imagen Technologies is building the AI-enabled teleradiology practice of the future. They operate the first vertically integrated medical practice and AI development platform focused on reducing diagnostic error. With over $200 million in funding, they are rapidly expanding this platform across the U.S.
Own the most complex, highest-impact enterprise implementations.
Command executive rooms with confidence and credibility.
Improve delivery systems, not just individual projects.
Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. They've raised over $50 million from top-tier investors and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
Ensure excellence in revenue cycle solution delivery across all new and existing customer deployments.
Recruit, mentor, and lead a high-performing team of client-facing revenue cycle solution consultants.
Partner with Implementation, Product, and Engineering teams to align complex solutions with product strategy and client timelines.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Serve as a trusted technology advisor to business and executive stakeholders.
Lead the enterprise applications transformation agenda, including modernization and cloud adoption.
Own end-to-end delivery accountability for enterprise application initiatives.
CareTria's strength lies in the passion, actions, and focus of its contributors. They are a team that values leadership and aims to be a forward-facing technology partner, accountable for delivering results and enabling scalable, high-quality solutions.
Develop & implement long-term, comprehensive clinical operations strategies focused on member experience, clinical quality, team efficiency, and employee experience.
Cultivate a strong, cohesive clinical operations leadership team that effectively oversees day to day operations, ensures clinical safety & compliance.
Lead operational excellence within clinical operations including continuous improvement strategies/projects, operating metrics review/improvement, and standardization where appropriate.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. They strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.
Define and champion the charter, engagement model, and responsibilities of the US TPM team
Recruit, develop, and retain high-performing TPMs with strong technical and customer leadership capabilities
Serve as the senior escalation point for complex customer launches and major customer incidents.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. They value high-performing creative individuals who dig into problems and opportunities and emphasize an environment of teaching and learning.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Own successful onboarding and expansion delivery across all customers
Lead executive-level escalation conversations
Hire, coach, and develop implementation managers and solutions architects
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. They operate with a culture of autonomy, accountability, and collaboration.
Lead and scale the Customer Success Organization by managing and developing a team of Customer Success Managers.
Elevate the end-to-end customer experience by defining what “top-tier customer experience” means and translating it into repeatable standards.
Drive strategic customer outcomes by personally overseeing and supporting a portfolio of Arcadia’s most strategic and complex customers.
Arcadia is the global utility data and energy solutions platform. With their leading data platform, AI-powered analytics, industry expertise, and expansive partner network, they deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability. They are building a team of individuals from different backgrounds, industries, & educational experiences.
Define launch objectives aligned with organizational strategic goals and translate them into clear, actionable plans.
Work with cross-functional teams to create project charters outlining scope, timelines, stakeholders, and resource needs.
Lead cross functional launch teams, establishing effective collaboration practices, communication cadence, and accountability.
AvaSure revolutionizes healthcare with cutting-edge virtual care solutions, protecting patients and empowering clinical teams. They foster a collaborative culture where innovation thrives and every team member is valued, though company size isn't specified.
Perform project management, administrative and analytical tasks in support of the IHS PATH EHR program.
Provide project coordination between Team GDIT, its partners, federal leadership/project managers to ensure deliverables and timelines are running smoothly.
Creates and manages project schedules, budgets, risk lists, communication plans, and lessons learned.
GDIT delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
Own and manage the end-to-end Patient and Provider Experience.
Lead the implementation and optimization of a new Electronic Health Record (EHR) system.
Partner with the clinical operations team and clinical providers to identify workflow inefficiencies and translate them into product improvements.
Vitable Health is a health benefits platform making healthcare better for employers of everyday workers, bringing accessible, high-quality care to over 85 million uninsured and underinsured Americans. They are growing rapidly and looking for eager team members who are hungry for change.
Own lab integrations end-to-end across the full lifecycle, including onboarding, maintenance, relationship management, and offboarding.
Coordinate timelines, requirements, and dependencies across engineering, ops, and customer success.
Troubleshoot using logs and evidence to identify what’s broken before involving engineers.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. They aim to unlock unprecedented insight into human health and disease and connect millions of people.
Provide executive leadership and strategic oversight for enterprise operations and quality initiatives.
Own enterprise-wide HEDIS strategy, execution, and performance outcomes.
Build and lead a centralized PMO delivering weekly performance metrics across all sites.
Vanna Health aims to improve overall health and wellbeing for individuals with serious mental illness by fostering a sense of belonging. They promote collaboration across healthcare providers through innovative payment models and technology and are committed to culturally competent care.
Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety.
Act as project manager and/or solution architect in global or complex implementations across all the different phases.
Deliver subject matter expertise on implementation methodology and best practices.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. They are one of the fastest-growing SaaS companies and made history in 2021 by becoming a public benefit corporation (PBC).
Demonstrate knowledge of Epic implementations, upgrades, and optimizations.
Plan, design, test, implement and support the needs of Epic EHR.
Serve as subject matter expert in assigned applications and provide counsel.
Baker Tilly is a leading advisory, tax, and assurance firm, providing clients with coast-to-coast and global advantages. They operate in major U.S. regions and global financial centers, with 43,000 professionals worldwide and a combined revenue of $5.2 billion.
Leading conversations with Epic stakeholders and implementation partners.
Shaping and owning Epic-related integration architecture.
Helping design, build, and iterate core products that integrate with healthcare systems
Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform that seamlessly connects operational infrastructure with high quality patient experiences. They foster a culture that encourages team members to broaden their horizons, urging them to bring their passion and curiosity to the workplace each day.
Lead strategic team development for client migrations.
Provide executive oversight for client implementation projects.
Define migration strategies for claims platform and digital experience migrations.
Personify Health aims to simplify and personalize the health experience to improve health and reduce costs for companies and their people. They offer total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters.
Lead discovery sessions with clients and stakeholders.
Define scalable ingestion and normalization pipelines.
Develop technical specifications, data flow diagrams, and integration roadmaps.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.