Develop & implement long-term, comprehensive clinical operations strategies focused on member experience, clinical quality, team efficiency, and employee experience.
Cultivate a strong, cohesive clinical operations leadership team that effectively oversees day to day operations, ensures clinical safety & compliance.
Lead operational excellence within clinical operations including continuous improvement strategies/projects, operating metrics review/improvement, and standardization where appropriate.
Directly manage a remote team of Care Partners, providing guidance and support.
Design and improve operational processes to ensure high clinical quality.
Monitor key performance indicators to measure success across different teams.
Medsien provides scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's technology solutions to implement remote care management programs, personalize every interaction, and improve the lives of the people who need it most.
Lead Wheel’s commitment to clinical excellence, overseeing programs such as Clinical Protocol Design.
Integrate clinical insights into our virtual care platform, ensuring scalable and safe virtual care delivery.
Define key performance metrics and implement mechanisms to drive continuous improvement across quality, safety, and clinician experience.
Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Set strategy for the domain, translating clinical and product strategy into a technical direction.
Lead managers and teams, build an inclusive culture, and grow future leaders.
Deliver treatment launches with rigor, owning delivery for clinical product initiatives.
Hims & Hers is a health and wellness platform that aims to help the world feel great through better health. They deliver personalized care for results and are a public company traded on the NYSE under the ticker symbol “HIMS” with a talent-first flexible/remote work approach.
Lead, mentor, and manage a team of clinical managers and clinicians to deliver mental health support.
Serve as a Subject Matter Expert, collaborating with teams to optimize programs and processes.
Develop strong relationships with customer success partners and other internal stakeholders.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.
Own and manage the end-to-end Patient and Provider Experience.
Lead the implementation and optimization of a new Electronic Health Record (EHR) system.
Partner with the clinical operations team and clinical providers to identify workflow inefficiencies and translate them into product improvements.
Vitable Health is a health benefits platform making healthcare better for employers of everyday workers, bringing accessible, high-quality care to over 85 million uninsured and underinsured Americans. They are growing rapidly and looking for eager team members who are hungry for change.
Act as an internal management consultant to the SVP of Clin Ops: frame ambiguous problems, develop options, and drive decisions to execution.
Lead high-impact initiatives tied to care delivery scale, operational performance, clinician experience, and clinical risk.
Connect Clinical Ops, Quality/Safety, Compliance, Product/Informatics, Finance, People/HR, and Care Delivery leaders to move work forward.
Midi is a fast-scaling virtual care company with a mission to transform healthcare delivery, focusing on women’s health and whole-person care. Our distributed clinical team delivers high-quality care through a modern, tech-forward platform.
Monitor and optimize network adequacy, ensuring geographic and clinical coverage meets member demand.
Define and track key performance drivers, designing reporting frameworks for real-time visibility.
Drive cross-functional strategy to bridge network gaps, partnering with Clinical, Product, and Operations teams.
Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. They have delivered 13 million sessions of mental health care and are known for their AI-powered platform and research-backed approach, which improves access, clinical effectiveness, and cost efficiency.
Lead clinical workforce capacity and surge planning to ensure the organization can respond effectively to demand variability, growth, and unexpected volume spikes.
Partner with clinical leadership and finance on headcount planning and staffing models, ensuring appropriate coverage to meet current demand and forecasted growth.
Define, build, and maintain clinical operations metrics, dashboards, and reporting to track performance, utilization, productivity, and operational risk.
Wisp connects patients with hassle-free sexual and reproductive care online, providing discreet and convenient treatment. They are a growing, fully-remote team in the United States committed to their mission, passionate about results, and eager to build something amazing.
Develop and implement strategy for Commercial and Medicaid contracts.
Lead and develop Managers/Sr. Managers, driving operational excellence.
Establish strong relationships with payer partners to ensure deliverables are met.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they've grown into the largest network of independent primary care in the US, fostering a collaborative, inclusive, and remote-first culture.
Oversee prior authorization and financial assistance workflows.
Drive quality and productivity across team members.
Ensure work is compliant and meets quality standards.
Shields Health Solutions partners with hospitals to build and manage specialty pharmacies within the hospital. They focus on improving medication access, adherence, and overall patient outcomes, operating in a high-growth environment.
Own the design, execution, and ongoing improvement of Pair Team’s in-person care delivery operations
Build scalable workflows that support field-based visits, including care package delivery, success visits, and care plan check-ins
Serve as the operational point of contact for in-person care delivery, supporting managers and leaders with guidance and structure rather than individual-level coordination
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations. As a tech-enabled medical group, they deliver whole-person care by partnering with organizations deeply connected to the communities they serve. They empower clinicians and care teams to provide compassionate, high-impact care.
Oversee operational and clinical performance of contracted provider partners.
Drive execution on economic, clinical, and population health strategies.
Proactively analyze population health data to identify opportunities for improvement.
Apree Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. They seem to have a fast-paced evolving environment.
Set and uphold expectations for clinical quality and performance.
Own escalation pathways and clinical decision support.
Enforce standards for protocol adherence and documentation.
Midi is a virtual care company delivering women’s health care through a tech-enabled platform. Their distributed clinical workforce operates at scale in a regulated environment, supported by clinical governance, standards, and operational discipline.
Own end-to-end operations for your care team while partnering closely with Nurse Practitioner Managers.
Foster belonging and team connection to drive clarity, consistency, and reliability in daily workflows.
Conduct regular 1:1s and performance check-ins to reinforce expectations, accountability, and development.
Midi is a fast-scaling virtual care company on a mission to transform how healthcare is delivered—starting with women’s health and whole-person care. Their distributed clinical teams deliver high-quality, evidence-based care through a modern, tech-forward platform built for scale, safety, and reliability.
Own and manage ongoing relationships with oncology practice partners, ensuring clear, consistent communication between key stakeholders on both teams
Monitor and report on partnership performance metrics, providing actionable insights to partner practices and internal leadership
Continuously evaluate and optimize workflows to improve efficiency, performance outcomes, and overall partner experience, including adapting to new software releases or operational updates
Protocol Behavioral Health provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. The team consists of top tier executives and operators who have depth in experience across behavioral health, healthcare services and oncology payer relationships.
Support the development of Care Operations strategies and planning efforts.
Identify, develop and execute initiatives that improve operational efficiency, compliance, and the patient and provider experience across Care Operations.
Analyze operational data to identify trends, determine root causes, and generate actionable recommendations for improvement; drive data insights to action plans.
Equip is a virtual eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of its highly-engaged, passionate, and diverse culture.
Develop and refine scalable processes that improve client implementation efficiency
Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead
SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Own and drive strategic health partnerships and cross-functional programs.
Create structure in ambiguous situations and drive programs from idea to execution.
Improve alignment, communications, and processes between teams.
Modern Health is a mental health benefits platform for employers, offering access to various resources for emotional, professional, social, financial, and physical well-being. They are a fully remote workforce known for its excellence and have a unique culture centered around empathy and accountability.
Oversee daily practice operations, ensuring consistent delivery of administrative and operational functions.
Manage administrative logistics including scheduling, coverage, resource allocation, and routine practice communications.
Monitor and track staff licensing deadlines, renewals, and required documentation.
FOLX Health is the leading health and wellness platform for LGBTQIA+ care, providing end-to-end services, both virtually and in person, across the spectrum of community needs. They foster a culture of reliability, transparency, access, and agency, trusting their team to get their jobs done.
Lead, coach, and develop a team of Ops Associates.
Oversee the design and implementation of payor builds or process improvements.
Work closely with the Managers to identify process breakdowns and implement solutions.
Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients, and have empowered more than ten thousand therapists and hundreds of thousands of clients across the country.