Rapidly establish and implement a structure for effective team execution.
Serve as a primary, senior escalation point for high-stakes customer issues, providing clear technical guidance.
Define and champion a clear team charter and roles/responsibilities for the TPM organization.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. They equip organizations with tools to power the navigation of people, packages, and vehicles everywhere and value high-performing creative individuals who dig into problems and opportunities.
You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
You will be accountable for the quality, consistency, and predictability of customer implementations.
This is a hands-on leadership role that combines people management with deep technical expertise.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.
Lead and inspire a distributed team of Technical Program Managers, driving alignment amongst key stakeholders.
Work closely with Product, Engineering, Design, Infrastructure, Operations and Analytics to map out strategies and roadmaps, ensuring alignment with company-wide goals.
Drive employee engagement and a high-performance culture within the team, ensuring effective performance management, coaching, and career development.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is remote-first and focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Lead Product Implementations for multiple projects focused on enterprise clients.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead complex software implementations and cross-functional initiatives.
Drive projects from SOW through delivery with speed, structure, and visibility.
Proactively identify risks before they become blockers in Kanban-based environments.
BlastPoint is a B2B data analytics startup that helps companies engage with customers more effectively by discovering the humans in their data and understanding customer journeys. Founded in 2016 by Carnegie Mellon Alumni, they are a tight-knit, forward-thinking team.
Lead, mentor, and grow a team of Technical Program Managers.
Own and drive end-to-end delivery of complex, multi-disciplinary technical programs.
Provide technical insight to ensure program decisions are feasible, scalable, and aligned with modern best practices.
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. Onebrief operates as an all-remote company, and their team spans veterans from all forces and global organizations, and technologists from leading-edge software companies.
Own end-to-end program management for large, complex cross-functional GTM initiatives.
Build scalable program management frameworks, including intake processes, success criteria templates.
Partner with GTM leadership to surface risks and opportunities, create executive-ready communications.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Lead the end-to-end implementation for new customers, acting as the primary technical guide.
Configure product settings, permissions, and workflows, ensuring smooth transitions.
Train customers on product functionality and best practices to achieve desired outcomes.
Northbeam is building a marketing intelligence platform, providing eCommerce brands a unified view of their business data. They are experiencing rapid growth with a team of driven, collaborative, and talented individuals who value personal growth and excellence.
Own the most complex, highest-impact enterprise implementations.
Command executive rooms with confidence and credibility.
Improve delivery systems, not just individual projects.
Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. They've raised over $50 million from top-tier investors and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
Program Lead IT Operations at our customers for Veeva’s R&D SaaS solutions
Function as a Primary customer liaison managing communication between managed services teams, customer stakeholders, and 3rd parties
Oversee customer release management programs including resource planning, release tracking, and forecasting
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $2B in revenue in their last fiscal year with extensive growth potential ahead.
Own successful onboarding and expansion delivery across all customers
Lead executive-level escalation conversations
Hire, coach, and develop implementation managers and solutions architects
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. They operate with a culture of autonomy, accountability, and collaboration.
Your expertise will help facilitate software implementations that can significantly improve our partners' operations.
You'll work closely with installation teams, guiding projects from inception to completion while ensuring exceptional customer satisfaction.
Join us and make a real-world impact through your work!
We are currently looking for a Project Manager. The company values strong relationships with clients and contributing to key organizational goals and has a collaborative company culture with a strong emphasis on teamwork.
Takes end-to-end responsibility for ServiceNow programs and implementations at enterprise customers.
Acts as a delivery lead and main contact for the customer and trusted advisor at stakeholder and C-level.
Coaches and mentors project teams and drives scope, budget, timeline, and quality.
Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide. They focus on digital strategy, platform technologies, cybersecurity, and enterprise transformation, acting as a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.
Develop scalable processes to improve client implementation efficiency.
Act as central program manager for the Implementation team.
Own, develop, and maintain project management tooling and process documentation.
SmarterDx helps integrate clients into applications. They are a private company that values high-speed adaptation and collaboration between departments.
Lead distributed teams across North America and Eastern Europe, aligning execution with client expectations and business outcomes.
Own end-to-end delivery of complex programs, ensuring scope, budget, timelines, and quality are met consistently.
Serve as the primary delivery contact for clients, building trusted relationships through transparency and strategic insight.
Robots & Pencils drives digital innovation by building meaningful, scalable software products for forward-thinking clients. They blend strategy, design, and engineering to craft technology that transforms businesses and improves human experiences.
Lead cross-functional programs across product management, engineering, and supporting teams.
Drive end-to-end customer POC program management within the ensuring alignment with product management, engineering, support, and account teams.
Build and manage integrated schedules, working backwards from product launch and delivery targets.
DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. DDN's commitment to innovation, customer success, and market leadership makes them an exciting and rewarding company to work for.
Drive and coordinate implementation process improvements across the Services organization.
Work across Lumin departments and partners to identify systemic issues.
Maintain and evolve standard implementation artifacts.
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. They empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Manage the schedule, define the deliverables and mitigate any project risks.
Deliver an on-time, high quality end solution that meets the client requirements.
Update the client on a regular basis and work with the internal team to ensure progress is as planned and the schedule is on-time.
Zinier is on a mission to empower frontline workers to achieve greater things for themselves and the world. They are a remote-first global team headquartered in Silicon Valley, spread across Europe, the United States, Singapore, and Bangalore, India.
Onebrief offers collaboration and AI-powered workflow software designed specifically for military staffs, enhancing speed, intelligence, and efficiency. Founded in 2019, Onebrief boasts a team of veterans and technologists, with over $320m raised from top-tier investors and a valuation of $2.15B.