Technical Program Manager

Program Delivery & Ownership:

• Own end‑to-end delivery for 2–3 concurrent programs from scoping through rollout and sustainment.
• Stand up program structures: objectives, scope, milestones, RACI, and success metrics.
• Build integrated roadmaps, surface dependencies/critical paths, and run effective rituals.

Cross‑Functional & External Coordination:

• Coordinate across Infrastructure & Security, Product & Design, and Engineering to align upstream requirements with executable plans.
• Provide concise, data‑backed status to leadership and customers; tailor communication to technical and non‑technical audiences.

Risk, Quality, and Continuous Improvement:

• Proactively identify and mitigate risks (e.g., ATO/authorization bottlenecks, resource constraints, operational handoffs).
• Ensure delivery quality and compliance artifacts are complete and audit‑ready.
• Lead blameless retrospectives and convert learnings into templates, playbooks, and tooling improvements.