Own 15+ concurrent implementation engagements, primarily for growth and commercial customers.
Deliver programmatic, playbook-driven onboarding using established Common Room frameworks, templates, and workflows.
Lead customer milestones like kickoff calls, configuration sessions, and training with clarity and confidence.
Common Room is an AI GTM Platform that empowers teams with AI agents built on buyer intelligence. They unify every signal across the full buyer journey into one view, helping teams target the right individuals with the appropriate message and timing. They are backed by top-tier investors and operators and have raised over $50 million.
Lead the successful delivery of customer implementation and service engagements.
Build and continuously refine Clariti’s delivery framework.
Own and nurture relationships within Clariti’s partner ecosystem.
Clariti Cloud Inc. empowers governments to deliver exceptional citizen experiences. They are committed to building an inclusive culture where team members take ownership over projects, tasks, and outcomes.
Serve as the main point of contact during a customer’s implementation process
Deliver top tier customer service and support across all product areas
Assist in training customers to ensure the successful beginning of a new customer journey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Develop, manage, and close complex sales cycles; prospecting, leading discovery, presenting business cases, negotiating contracts, and landing new logos at the enterprise level.
Deliver compelling presentations and business cases to executive audiences, demonstrating strategic thinking, business acumen, and exceptional consultative communication skills.
Serve as an expert consultant on digital and operational transformation; drive opportunities to upsell, cross-sell, and expand engagement within enterprise accounts.
Wrike is a powerful work management platform built for teams and organizations looking to collaborate, create, and exceed every day. Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work; they have a hybrid work mode to foster collaboration and teamwork.
Champion the transition to a platform and software business model.
Hire, mentor, and lead a high-performing team of CSMs.
Drive adoption of new platform features and software modules.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland.
Drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across our Americas business.
Act as an in-region deal expert, responsible for driving end-to-end deal strategy and leading complex negotiations for our most strategic deals.
Define and follow a consistent programmatic approach to help regional sales organizations and cross-functional deal execution teams to close complex deals.
ServiceNow started in San Diego, California in 2004. It is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.
Drive end-to-end activation projects for new strategic clients.
Define and standardize implementation methodologies and best practices.
Develop and execute comprehensive implementation plans aligned with client objectives.
Commure's mission is to simplify healthcare and aims to revolutionize care delivery. They power over 500,000 clinicians and is backed by investors including General Catalyst and Sequoia.
Lead multiple product implementations, ensuring a smooth customer experience.
Drive hardware and software delivery, meeting project milestones and training.
Manage customer relationships as the primary point of contact.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Own end-to-end program management for large, complex cross-functional GTM initiatives.
Build scalable program management frameworks, including intake processes, success criteria templates.
Partner with GTM leadership to surface risks and opportunities, create executive-ready communications.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Lead cross-functional efforts to define and mature partnership opportunities with long-term potential—bridging ideation and commercial execution.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, and they serve approximately 85% of the Fortune 500.
Manage end-to-end implementation projects, maintaining project plans and ensuring deliverables are completed on time.
Partner with firm administrators to align priorities, clarify responsibilities, and maintain momentum.
Guide customers on Karbon best practices for workflow setup, helping firms establish efficient processes.
Karbon is the global leader in AI-powered practice management software for accounting firms. They provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day and have a people-first culture.
Develop and refine Now Next AI GTM strategy roadmap to drive measurable revenue impact.
Lead cross-functional alignment across Sales, Product, Engineering, and Value teams.
Equip sellers with tools and narratives that win executive conversations.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They offer a cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
Vanta helps businesses earn and prove trust by enabling companies to practice better security with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team where many have found success without prior security experience.