Develop and refine scalable processes that improve client implementation efficiency
Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead
SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Enhance the integration of clients into our application.
Streamline operations, minimize friction, and facilitate effective execution.
Empower our team to deliver exceptional results efficiently.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead customer implementation from contract to adoption.
Manage 30–40 concurrent projects with various stakeholders.
Conduct training sessions and ensure platform understanding.
12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.
Own and manage programs that support how Product Development delivers client implementations
Partner with Solutions Architects, Product Managers, Engineering, and Technical Services to define and track implementation related development work
Establish and maintain repeatable development tasks, ownership, and systems to ensure work is reflected in the product roadmap
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. They work with over 660,000 providers and handle over 12 million prior authorization requests annually. The Coherenauts, as they call themselves, who succeed there are empathetic teammates who are candid, kind, caring, and embody core values and principles.
Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers’ intended timelines
Lead customer kickoff meeting, initiating conversation on goals and desired business outcomes and setting mutually agreed upon expectations for the implementation project plan
Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. They have award-winning threat intelligence, emergency communication, and travel risk management solutions and serve thousands of leading businesses in more than 150 countries.
Execute the vision and plan for the Professional Services and Technical Projects department.
Coordinate with Engineering and Product to influence the product roadmap.
Collaborate with the VP of Sales and Customer Success to support the entire customer journey.
Leap Tools builds solutions for the interior décor industry, serving customers in over 80 countries, including major companies like Home Depot and local retailers. Recognized by Deloitte as one of the fastest-growing tech companies, they foster a culture of ambitious challenge-seekers.
Own end-to-end project delivery, from planning to execution and closure.
Act as the primary point of contact for internal and external stakeholders.
Coordinate cross-functional teams and manage resources to deliver tailored solutions to clients.
DLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. They are a global team of 1000+ teammates from 30+ different nationalities that makes it all happen, in a flexible, remote-first dynamic culture.
Lead cross-functional program teams delivering SaaS productivity solutions, ensuring on-time, within-scope delivery aligned to customer outcomes.
Manage program complexity, shaping strategic direction of software delivery and proactively mitigating risks across multiple customer programs.
Build and coach a high-performing management team, mentoring new managers, developing program talent, and fostering a culture of ownership and continuous improvement.
Axon is on a mission to Protect Life, creating an ecosystem of devices and cloud software to address safety and justice issues. They connect with candor and care, seeking diverse perspectives and offering a fast-paced, challenging, and meaningful work environment.
Lead services programs and projects as part of the delivery cycle.
Drive customer deployment programs and projects.
Build and execute project work plans and revise as appropriate.
Palo Alto Networks is united by a shared mission—to protect our digital way of life. They solve real-world problems with cutting-edge technology and bold thinking. They have hybrid teams that collaborate across geographies and value trust, accountability, and shared success.
Lead cross-functional programs that enhance customer experience, improve operational efficiency, and deliver measurable business outcomes.
Develop and manage program roadmaps, project plans, timelines, budgets, and risk mitigation strategies.
Communicate program status, risks, and outcomes through regular reporting and executive updates.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25%.
Ensure the complete end-to-end implementation of new service offerings.
Collaborate with Product, R&D, Operations, Support, and Sales to build and execute clear rollout plans.
Coordinate service rollout projects using structured project management practices.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Drive portfolio management, including demand intake, prioritization, and capacity planning.
Lead a team of high-performing program managers who drive digital transformation.
Communicate program strategy, risks, status, and recommendations clearly to executive leadership.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Responsible for leading strategic planning, performance, and financial analysis for the Digital Banking organization.
Develops insights to inform our strategy, key decisions across key functions, and annual plans.
Manage vendor contracts and billing processes, ensuring alignment with pricing terms and capitalization policies.
Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. They are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into their daily interactions.
Successfully lead customer project teams through a multi-phase implementation project plan
Use effective training techniques and methodology to communicate complex ideas to drive product adoption
Maintain an expert level understanding of the GoodTime Hire product and recruiting industry
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Our platform handles the complexity others can’t — automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.
Own end-to-end program management for large, complex cross-functional GTM initiatives.
Build scalable program management frameworks, including intake processes, success criteria templates.
Partner with GTM leadership to surface risks and opportunities, create executive-ready communications.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Lead new Partners through the end-to-end onboarding process.
Coach Partners in configuring and customizing the product to meet their specific needs.
Provide initial technical guidance and troubleshooting to Partners.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Partner with the Digital Experience Committee to support program scope and alignment with strategic vision.
Oversee project execution ensuring milestones are met on time and within budget.
Implement project frameworks using tools like Jira and Notion for structure and transparency.
They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead end-to-end delivery of NowNext CRM projects, aligning with customer goals and technical requirements.
Develop and maintain project plans, schedules, risk registers, and communication strategies.
Coordinate cross-functional delivery teams and manage project budgets.
ServiceNow enhances workflows with AI-enhanced technology for over 8,100 customers, including 85% of the Fortune 500®. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as the main point of contact during a customer’s implementation process
Deliver top tier customer service and support across all product areas
Assist in training customers to ensure the successful beginning of a new customer journey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market.