Own a portfolio of complex mid-market accounts ensuring clients achieve measurable outcomes.
Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering physician-led multidisciplinary care across all 50 states. They are using technology-driven, patient-centric solutions, and transforming how organizations address cancer to improve outcomes.
Lead, coach, and develop a team of Ops Associates.
Oversee the design and implementation of payor builds or process improvements.
Work closely with the Managers to identify process breakdowns and implement solutions.
Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients, and have empowered more than ten thousand therapists and hundreds of thousands of clients across the country.
Champion the transition to a platform and software business model.
Hire, mentor, and lead a high-performing team of CSMs.
Drive adoption of new platform features and software modules.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland.
Manage day‑to-day client relationships, support issue resolution, align on goals, and deliver product enhancements.
Lead Client Business Reviews with Sales, highlight return on investment, document action items, and outline future strategies.
Conduct periodic Workflow Assessments, including planning sessions, user shadowing, recommendations, documentation, and leadership presentations.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.
Own post-contract client implementations from Sales handoff through successful launch.
Lead complex, cross-functional projects across planning, design, validation, and go-live.
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.
Manage complex client relationships within the healthcare industry.
Oversee the execution of healthcare AI programs to meet business objectives.
Champion AI-driven solutions and best practices for delivery at scale.
Jobgether helps partner companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Develop and refine scalable processes that improve client implementation efficiency
Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead
SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Oversee successful payroll system implementation and data migration for clients.
Lead the full payroll implementation process, ensuring accurate data transfer and system configuration.
Collaborate with internal teams and external stakeholders, guiding clients through setup and migration.
Deel is an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. They are among the largest globally distributed companies, with a team of 7,000 spanning more than 100 countries, fostering a connected and dynamic culture.
Drive outcomes of global client projects across the Clinical Delivery service lines.
Develop project plans and strategies for successful delivery of results for client projects.
Serve as primary operational point of contact for client and build strong rapport with them.
Care Access aims to improve the future of health for everyone. They achieve this by offering access to research sites, mobile clinics, and clinicians globally, bringing health services to communities facing barriers to care. They have hundreds of employees worldwide and foster an inclusive culture.
Coordinate/manage the implementation efforts by ensuring organizational execution against the defined workplan.
Establish outstanding professional relationships within each of the client departments participating in the pre-sales implementation support activities.
Undertake process and departmental improvement projects identified individually, as a team or as assigned by the Implementation Services AVP.
Cotiviti provides healthcare solutions. They focus on data-driven insights to improve healthcare outcomes and payment accuracy. The company values innovation and a collaborative work environment.
Lead teams conducting value demonstration and economic modeling studies.
Actively participate in setting business strategy and promoting business growth.
Manage multiple assigned accounts and build new business opportunities.
Precision Medicine Group is an organization that works in the HEOR space, helping biopharma companies with research and consulting. They are an equal opportunity employer that values colleague engagement and satisfaction.
Shape, elevate, and expand Shields’ strategic relationships within designated health system partner accounts.
Deliver a world‑class partner experience, ensuring operational and contractual excellence, and driving long-term strategic growth.
Align enterprise priorities, translate partner needs into actionable strategies, and ensure Shields is positioned as a trusted advisor.
Shields Health Solutions focuses on improving outcomes and lowering costs in the specialty pharmacy space. They partner with hospitals and health systems to provide coordinated care and enhanced patient outcomes.
Build and maintain trusting relationships with clients through service.
Accountable for accurate and timely transition of new clients into the platform.
Provide ongoing client support to troubleshooting inquiries.
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They have a comprehensive suite of solutions and are rebuilding trust in healthcare in the U.S.
Project manage the thorough implementation and onboarding of new strategic enterprise customers.
Act as a strategic consultant and extension of customers’ teams through the setup process.
Drive product utilization and revenue by minimizing implementation delays.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The final decision and next steps (interviews, assessments) are managed by their internal team.
Lead change-management strategies for new processes and technologies.
Serve as a strategic advisor to senior leaders and business functions.
Direct and develop the Business Solutions Analyst (BSA) team.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They aim to make HSAs as widespread and popular as retirement accounts, providing solutions that connect health and wealth.
Hire, coach, and grow our teams of all levels within product, design, and content.
Develop and socialize a compelling research & data-informed product strategy that deeply connects to the most important customer and business opportunities/problems ahead of us.
Define and report on KPIs to drive meaningful impact and to inform decision making
Modern Health is a mental health benefits platform for employers, offering access to various resources for emotional, professional, social, financial, and physical well-being. The company has a unique culture centered around high empathy and accountability, with a drive to make mental health a strength and priority for all.
Manage complex solution implementation projects from planning through execution.
Build strong relationships with clients and communicate effectively.
Assist clients with product-related configuration decisions and troubleshoot technical issues.
Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and foster a culture built on strong values, making them indispensable to both customers and employees.
Develop and maintain strong client rapport, acting as a trusted advisor.
Lead communications and team operations to deliver effective strategy towards client goals.
Identify upsell opportunities and collaborate with leaders to effectively sell more business.
DEPT® is a Growth Invention company that helps ambitious brands grow faster. With over 4,000 specialists, they operate at the intersection of technology and marketing, delivering growth invention across various areas and partnering with clients like Google and eBay.
Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
Serve as the primary point of contact for client needs, inquiries, and escalations
Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Serve as a key external-facing representative for a project team.
Coordinate with the project’s technical lead to manage the implementation of technical requirements.
Develop, document, and champion best practices with our teams for application deployment.
Dimagi is an award-winning social enterprise and certified B Corp. They leverage their open-source platform, CommCare, to enable Frontline Workers and deliver services to underserved populations across various sectors, with a global reach and impact-first approach.