Job Description
The Partner Experience Manager serves as the main point of contact for a portfolio of patent & legal linguistic partners, building trusted, lasting relationships, conducting regular business reviews to understand partner goals, discuss high-level performance, and identify development opportunities. They will collaborate with Quality and Squad Leaders to interpret performance trends and context. Furthermore, they will own rate alignment to market rates and buy rate strategy for assigned languages or service types; understanding rate structures for specialized patent/legal linguists, including factors like certification, jurisdictional expertise, and confidentiality requirements.
About Welocalize
Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences.