Job Description
Engineering Manager for Consumer Comms Engineering will lead a team responsible for building and maintaining critical systems that power our customer communications. This role involves overseeing the development and optimization of data pipelines to Salesforce Marketing Cloud (SFMC), ensuring system stability and scalability, and collaborating with cross-functional teams on the modernization of our communications platform. The manager will be instrumental in guiding the team through technical challenges, driving process improvements, and contributing to strategic initiatives aimed at enhancing customer engagement and personalized communications.
Lead, mentor and grow the Consumer comms team to help improve their designs, processes, code quality, and testing. Collaborate with Marketing, Product, Analytics, Design, Operations, and other engineering teams to develop a technical roadmap that meets customer & business needs. Own availability, reliability, and performance of your teamβs systems. Coach, develop, retain, and provide thoughtful feedback to team members. Foster a team culture around innovation, accountability, empathy, and execution. Collaborate & align with other engineering leaders across Affirm.
About Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.