Job Description
Pinpoint drivers of services performance and lead initiatives to improve the new customer experience and team efficiency. Partner with cross functional teams to scope and execute strategic projects to reduce workflow friction and inefficiencies for the Services organization. Manage weekly and monthly business processes, escalating deviations from goals and expectations. Be the connective tissue between Services and the rest of the business. Ad-hoc reporting requests through Salesforce and other platforms. Become a trusted advisor for sales leadership, offering an operational lens on how to tackle business problems at scale.
About Motive
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.