Assist new clients with adopting and successfully implementing the Flowhub platform. First impressions mean a lot, so the initial experience with our software is essential to a customerβs success and long-lasting relationship with Flowhub. The ideal candidate is an outstanding problem solver who thrives on assisting others. You are an optimizer in a constant mindset of improvement and a builder who enjoys creating processes, systems, and structures. You are a self-starter who thrives under ambiguity in a fast-paced, deadline-oriented startup environment.
Responsibilities include customer engagement, product education, managing the implementation project and queue, optimizing the implementation process, data standardization, account auditing, and providing development feedback. In the first 90 days, you'll complete onboarding, manage implementation projects, and contribute to knowledge base articles.