Client Engagement Specialist / Admission Specialist

Thriving Center Of Psychology 🧠❀️🀝

Remote regions

US

Salary range

$50,000–$60,000/year

Benefits

Unlimited PTO

Job Description

The Client Relations Specialist will play a vital role in the initial engagement and intake process for new clients. This position is responsible for managing incoming leads from various sources, understanding client needs, matching them with the ideal therapist, and ensuring a smooth transition to our support staff once the client begins their therapeutic journey. Key responsibilities include fielding inquiries from potential clients, matching clients with therapists, scheduling appointments, managing lead nurturing processes, maintaining client satisfaction, collaborating with staff, keeping accurate records, and staying informed about mental health developments. Qualifications include experience in customer service, proficiency in CRM and MS Office, strong interpersonal skills, empathy, organizational skills, and a bachelor’s degree in Psychology, Social Work, or a related field.

About Thriving Center Of Psychology

At the Thriving Center of Psychology, we are committed to providing exceptional mental health services tailored to the unique needs of our clients.

Apply for This Position