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Learner Support:
- Act as the initial contact for learner inquiries and provide timely resolutions.
- Redirect complex issues to senior team members when necessary.
- Ensure learner concerns are documented and resolved efficiently.
System Management & Optimization:
- Serve as an administrator and maintainer of shared drives and project management platforms.
- Ensure seamless integration, optimal performance, and user access control.
- Proactively identify opportunities for system enhancements.
Content Assistance:
- Support the upload of eLearning materials and manage file versioning.
- Enter course metadata to keep the LMS library up to date.
- Promote standardization across the board.
Privia Health
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients.