Senior OT Operations Manager

This role involves process optimization, project management enhancement, and ensuring operational excellence within the OT practice. Responsibilities include:

• Refining operational processes to increase efficiency.
• Enhancing frameworks for OT project execution with automation.
• Elevating quality assurance through industry-leading practices.
• Partnering with the DFIR team to implement OT-specific metrics and analytics.
• Maturing post-incident review frameworks to strengthen response protocols.
• Leveraging operational data to identify optimization opportunities.
• Implementing process improvements and automation solutions.
• Serving as a liaison between OT leadership, PMO, Sales, and client-facing teams.
• Partnering with OT Field Enablement and Sales Operations for pipeline improvement.
• Working with SMEs to codify knowledge into scalable operational procedures.