As an Engagement Manager at Trunk Tools, you will act as the day-to-day partner for strategic logos, shadow workflows, build trust with field teams and executives, and co-design impactful AI solutions. You'll map and translate construction workflows, configure AI agents, test data flows, and activate jobsite teams. Develop curriculum and run live workshops, certify customer champions, and drive executive level change.
You will gather qualitative and quantitative feedback, synthesize insights, and present recommendations for Product and Engineering. You will define adoption KPIs, report on time saved, and track success across project milestones. Coordinate with Sales, Product, Engineering, and CX to deliver a seamless customer experience and identify upsell opportunities.