Remote Customer service Jobs • Technology

As a Customer Success Manager, you'll play a pivotal role in fostering exceptional experiences for our clients. You'll manage and nurture relationships, guiding clients through their journey from onboarding to adoption and beyond. Your focus will be on driving the value of our solutions, identifying growth opportunities, solving platform problems, and managing changes.

As the Customer Onboarding Manager, you will lead mid-to-large market customers to adopt and achieve long-term success with the Kojo platform by coordinating and delivering strategic implementation plans that meet customer business needs. You will ensure continuous strategic alignment across teams and with customer contacts, and provide customized solutions for a seamless customer experience.