Growth Engineer, Support Engineering

Accountabilities:

• Build and maintain internal tools and automation systems that make support operations faster, more accurate, and more scalable.
• Develop AI-assisted workflows to improve issue resolution, triage processes, and customer interactions.
• Identify recurring support challenges and create engineering solutions that prevent issues before they occur.

Requirements:

• 4+ years of experience as a full-stack engineer, ideally on internal tools or automation systems.
• Proven experience building reliable software solutions actively used by teams or customers.
• Strong problem-solving skills and ability to turn complex operational challenges into scalable technical solutions.

Benefits:

• Competitive salary range of $205,000–$250,000 per year.
• Equity opportunity of up to 0.05% and fully remote work environment.
• 12 weeks paid parental leave, wellness stipend, and learning budget.