Principal Software Engineer (AI)

Team Summary:

• Accelerates AI adoption across the PEO.
• Building shared platforms, establishing best practices.
• Enabling teams to embed AI and data capabilities.

Job Summary:

• Responsible for driving PointClickCare’s AI first and data first transformation across products and platforms.
• Defines and delivers production grade AI systems that are secure, observable, scalable, and aligned with healthcare regulatory requirements.
• Acts as a coach and mentor to engineering teams, elevating AI and data engineering maturity across the organization.

Responsibilities Continued:

• Improves clinical, operational, and business outcomes.
• Move from problem framing to AI enabled solutions, balancing feasibility, value, risk, and regulatory constraints.
• Ensure all AI solutions are production grade, with strong practices for observability, logging, alerting, and incident response.

Qualification and Skills:

• Proven experience leading and delivering production AI systems across multiple engineering teams.
• Strong background in AI engineering with a data first mindset, including experience with largescale data pipelines and analytics driven evaluation.
• Hands on experience extending or building with modern AI/agent frameworks.