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About the Role:
- First point of connection for survivors beginning their care journey
- Reach out to eligible patients, engage them in meaningful conversations
- Provide thoughtful administrative support to ensure a seamless onboarding experience
What You’ll Do:
- Prepare patients for visits: Ensure patients have the information and tech support needed to access their first appointment
- Manage patient communication: Send appointment confirmations and follow-up emails when patients can’t be reached by phone
- Track engagement: Maintain accurate records of outreach efforts and scheduled appointments
How You’ll Thrive:
- Get fully onboarded to our outreach model and tools, begin conducting outreach to eligible cancer survivors, and support appointment scheduling and onboarding workflows.
- Consistently contribute to team discussions
- Provide valuable insights from patient interactions to help improve workflows and the overall onboarding experience.
OncoveryCare
OncoveryCare is a virtual healthcare company rethinking physical and mental healthcare for cancer survivors. Their team includes cancer survivors, clinicians, and healthcare delivery experts who provide whole-person support for survivors throughout their cancer journey.