Senior Customer Engagement Manager
Remote regions
United StatesBenefits
Unlimited PTO
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Responsibilities:
- Drive strategic technical delivery for high-value AI implementation programs from scoping to deployment.
- Secure retention and accelerate renewals by partnering with Sales and Account Management.
- Drive value realization and continuous adoption by tracking ROI and cost reduction metrics.
Qualifications:
- 6–8+ years in insurance industry or digital transformation consulting for carriers.
- Strong understanding of core insurance operations like claims, underwriting, and policy administration.
- Proven program and project management skills with executive gravitas and trusted advisor relationships.
Compensation and Benefits:
- Base salary range $166,500 to $185,000 plus equity and US benefits.
- Flexible PTO, comprehensive medical/dental/vision, 401(k) matching, parental leave, and wellness stipend.
Instabase
Instabase democratizes access to AI innovation for solving unstructured data problems. With customers including the world's largest organizations and investors like Greylock and Andreessen Horowitz, the company is a global, people-first team built on fearless experimentation and customer obsession.