Advertising Account Manager

The Account Manager, Advertising will play a critical role supporting both Rockbot’s Direct Ad Sales and Retail Media efforts. This is a hybrid pre- and post-sale role designed to deliver seamless advertising execution and support across a broad portfolio of campaigns. You will oversee the lifecycle of our advertiser campaigns from kick-off to completion, managing day-to-day client relationships, owning media planning and campaign execution, collaborating cross-functionally, and functioning as the operational backbone to the ad sales team. You will manage advertiser campaigns (TV, Digital Signage, and Audio) end-to-end - from planning and launch to monitoring, optimization, and post-campaign reporting. Serve as the primary advertising contact for direct advertisers and retail media partners, ensuring timely communication and flawless execution in partnership with Sales, Client Success, and Ad Ops. Develop proposals, media plans, and monetization models; maintain campaign materials such as budgets, timelines, and creative assets. Track and analyze campaign performance, providing regular updates, optimizations, and actionable wrap-ups, including managing measurement studies and third-party vendor coordination. Lead client meetings and campaign check-ins to review results, recommend strategies, and identify growth opportunities. Educate clients and internal teams on ad products, creative best practices, and performance benchmarks. Partner with internal teams on billing accuracy, issue resolution, and the creation of advertising collateral; maintain accurate campaign records and reporting dashboards.