Job Description
Use a consultative sales approach to identify guests’ needs and make relevant recommendations. Actively seek opportunities to upsell and cross-sell additional services that add value to the guest experience. Book reservations ensuring a high degree of accuracy. Clearly explain rates, availability and cancellation policies pertaining to the reservation. Respond to customer service inquiries in a professional manner. Liaise with hotels on behalf of guests and travel professionals. Meet or exceed established sales and quality goals. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
About Four Seasons
Four Seasons Hotels and Resorts is a global, luxury hotel management company managing over 120 hotels and resorts and 50 private residences in 47 countries.