Principal Solution Architect, Core Business Workflows

This Principal Solution Architect, Core Business Workflows is a functional and technical expert consulting with customers on implementing a ServiceNow Workflows’ Solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. These solutions include HR Service Delivery , Legal Service Delivery , Workplace/Facility Service Delivery , Employee Service Management Solutions and Finance & Supply Chain Solutions. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow. Architects play a critical role in guiding customers through their digital transformation journey, providing thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform.