Customer Success Manager

Consulting our customers on all raised questions related to our websites. Working timely, speedily and effectively with customer requests. Resolving all customer issues with the goal of customer retention. Promoting our websites to the customers upon opportunity. Maintaining a high level of service quality.

The company offers 11am - 8pm UTC+1 shift, 5/2 with Tuesdays and Wednesdays as days off;REMOTE OPPORTUNITY to work full time; vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences and meetings ;Corporate discount for English lessons; ​Health benefits. Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.