Insurance Operations Manager

This pivotal role is responsible for leading our Account Management team, driving operational efficiencies, and playing a key role in the development and enhancement of our MGA2 system. The ideal candidate will bring robust workers' compensation insurance experience and a proven track record of process improvement and team leadership. Responsibilities include overseeing the daily activities of the Account Management and Account Executive teams, providing guidance, support, and performance feedback. Leading the design, implementation, and continuous improvement of operational processes to enhance efficiency and scalability across the department. Serving as a key expert in the creation of our MGA2 system, ensuring it aligns with business needs.