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See allAccountabilities:
- Lead the discovery and mapping of complex service journeys, identifying 'moments of truth' and systemic friction points.
- Develop high-fidelity service blueprints, ecosystem maps, and customer journey maps aligned across departments.
- Design and facilitate co-creation workshops with stakeholders to move from problem identification to solution architecture.
Requirements:
- Bachelor’s degree in Design, Business, Information Systems, or a related field.
- 5+ years of experience in Service Design, Process Transformation, or Management Consulting.
- Hands-on experience or certification in Salesforce preferred.
Jobgether
Jobgether is a platform that uses AI to match job seekers with companies. They focus on quickly and fairly reviewing applications against core role requirements.