Source Job

• Maintain and evolve living journey maps and service blueprints.
• Facilitate journey-based working groups to align cross-functional teams.
• Partner with product squads on high-impact initiatives.

Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies, from startups to enterprises, and have raised approximately $250 million to date and valued at $1.6 billion, with a focus on customer-obsessed, data-driven, and human-centered design.

• Architect the offline-to-online journey and map how a digital request becomes a human connection.
• Develop complex UX models for multiparty interactions to coordinate support.
• Lead the design of self-pay and referral-driven experiences, optimizing for conversion.

Papa is a company focused on providing social support by pairing older adults and families with trained companions, resulting in less loneliness and better health. Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures and has a people-first culture, encouraging transparency and non-hierarchy.

• Play an active role in the delivery and design of technology projects.
• Collaborate with small, cross-functional teams to create experience design deliverables.
• Facilitate workshops and develop unique design strategies for products.

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, they’re pushing boundaries through their purposeful and impactful work.