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Responsibilities:
- Gathering and analyzing business requirements related to Salesforce Service Cloud and Zuora.
- Collaborating with stakeholders to understand their needs and translate them into technical specifications.
- Creating detailed documentation of requirements, processes, and system configurations.
Qualifications:
- Proven experience as a Business Analyst with a focus on Salesforce Service Cloud and Zuora.
- Strong understanding of customer service and billing systems.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
Derex Technologies Inc
Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996, Derex delivers the highest quality technology professionals and customized IT talent solutions to global clients throughout North America.