Work independently with stakeholders to define business problems and opportunities.
Elicit, analyse, and document business and system requirements using interviews and workshops.
Translate business needs into clear, structured Salesforce requirements and solution designs.
Smart Working believes your job should not only look right on paper but also feel right every day. They connect skilled professionals with outstanding global teams and products for full-time, long-term roles, valuing growth and well-being.
Lead business process discovery, mapping, and documentation.
Facilitate workshops with stakeholders to align business requirements.
Translate business needs into structured requirements documentation.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates and share the shortlist with the hiring company.
Lead business architecture mapping for post sales functions.
Conduct ongoing discovery sessions with practitioners, leaders, and end users to understand their current processes.
Translate business needs into detailed, structured requirements for the CSP technical teams.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations. Join them as they pursue their purpose to make the world work better for everyone.
Own the planning, coordination, and execution of billing-related initiatives.
Coordinate intake, testing, approvals, and deployment of billing communication updates.
Manage and prioritize billing-related incident tickets, partnering with IT and vendors.
Brightspeed provides fast, reliable internet connections and customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management and are upgrading copper to fiber optic technologies to traditionally underserved rural markets.
Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
Ensure customers are technically healthy and on the most recent version of our product
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Partner with Marketing Operations and Partner or Channel stakeholders to understand goals, pain points, and priorities across the Go-To-Market systems ecosystem.
Translate business needs into clear user stories, functional requirements, and success metrics that guide technical design and implementation.
Drive change management activities that support adoption, including stakeholder communications, training support, and documentation.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. They unite teams and organizations, breaking down barriers and redefining what's possible in software development.
Conduct requirements gathering and analysis sessions with clients.
Design and document functional and technical solutions.
Configure and test Oracle Subscription Management.
Jobgether is a platform that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company.
Build and maintain integrations across the revenue tech stack.
Translate business processes into scalable system configurations and automations.
Strengthen data integrity through validation logic and system controls.
Workleap is a Montreal-based tech company with a mission to simplify work. They develop products addressing HR and IT challenges, including the Workleap Platform (an AI-powered HR solution) and ShareGate (a Microsoft 365 migration and governance solution). They are builders at heart, who value simplicity and delivering exceptional value for customers.