Job Description
As a Technical Account Manager at Axon, you will be the main point of contact for key customers and support long-term strategic partnerships. You will provide technical knowledge, project management, and customer support to ensure stakeholders achieve operational goals using Axon products, collaborating with cross-functional teams to provide valuable insights into customer needs and challenges, influencing internal product plans and projects. Your responsibilities range from consultant to product expert to project manager, to help customers optimize their daily workflows. You will play a key role in ensuring Axon solutions align with key customer requirements while providing exemplary technical support and customer service. Your expertise and dedication will directly contribute to Axon's mission of protecting lives and ensuring transparency through innovative technologies.
About Axon
At Axon, they’re on a mission to Protect Life with their ecosystem of devices and cloud software, pursuing society’s most critical safety and justice issues.