Consultant

As a Consultant you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This is an individual contributor role that is focused on helping the customer implement well designed workforce management solutions that streamline operational efficiency. During implementation, you will be configuring, testing, delivering the system and supporting customer training. Role & Responsibilities: Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success. Facilitate thorough discovery and data gathering sessions with customers. Work with the Sr. Consultants and Solution Architects to build a Solution Blueprint based on the data gathering for best possible design and define, manage, and deliver on customer expectations throughout the implementation process. Configure Legion products according to the solution blueprint, updating design documents as-needed and Thoroughly test configured system via both unit testing and end to end system testing prior to delivering. Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer and Assist customers with software testing along with roll out activities such as data loads and system initialization. Identify, report and prioritize bugs & enhancements and recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment.