Director of Revenue Operations

Hey Jane

Remote regions

US

Salary range

$145,000–$180,000/yr

Benefits

Unlimited PTO

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Role Overview:

  • Lead revenue cycle operations for a mission-driven reproductive health company.
  • Partner with clinical, finance, and operations teams to maximize net patient service revenue.
  • Own workflows, clearinghouse tools, and EHR configurations to support the billing office.

Responsibilities:

  • Manage end-to-end revenue cycle including charge capture, claims, denials, and AR collections.
  • Monitor key metrics like clean claim rate, AR days, denial rate, and write-off rate.
  • Lead denial prevention, appeals, and billing compliance for new payer plans.

Qualifications:

  • 7+ years in healthcare revenue cycle or billing operations with 2+ years in management.
  • Medicaid billing experience strongly preferred; multi-state experience a plus.
  • Hands-on experience with billing systems, EHRs, and data-driven process improvements.

Why This Role Matters:

  • Your work directly sustains patient access to safe, timely reproductive care.
  • Optimizing reimbursement ensures care at little or no out-of-pocket cost.
  • You'll build scalable financial infrastructure in a pivotal moment for reproductive rights.

Hey Jane

Hey Jane provides safe, discreet reproductive and sexual health care via telehealth, including medication abortion and a range of services. The company has helped over 100,000 patients and operates with an in-house clinical team of board-certified doctors, nurses, and advocates, committed to judgment-free virtual care.

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