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Responsibilities:

  • Demonstrate detailed understanding of all AAA Life products and processes, handling member inquiries and resolving problems.
  • Follow procedures to approve and process reinstatement forms, leveraging the brand for a positive member experience.

Qualifications:

  • High School diploma required with 2 years' customer service experience and flexibility to work overtime and weekends.
  • Insurance/call center experience and knowledge of life insurance operations and products are preferred.

Work Environment:

  • This is a fast-paced, inbound call center role that requires strong communication and collaborative qualities.
  • Ability to perform duties including mathematical calculations and operate multiple computer applications and telephone technologies.

AAA Life Insurance Company

AAA Life is a respected American brand that has been focusing on Life Insurance and Annuity Products since 1969, with over 1.8 million policies. It embraces a diverse, equitable, inclusive culture where all associates can use their unique talents to influence, innovate, and thrive.

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