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Senior Manager, Digital Content Strategy
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North America
Content Strategy
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Role Overview:
- Develop industry-specific content and support customer engagements in Telco, Healthcare, Retail, or Public Sector.
- Partner with Sales, Marketing, Product, and Industry teams to create compelling narratives.
- Apply an AI-first mindset to accelerate research and content creation.
Key Responsibilities:
- Own strategic content development including presentations, executive briefings, and thought leadership.
- Support customer engagements by preparing tailored materials and capturing feedback.
- Build reusable AI skills and agents to scale GTM deliverables across the team.
Qualifications:
- 5+ years in business analysis, strategic consulting, GTM strategy, or content strategy.
- Experience in client-facing or consulting roles with consultative skills.
- Demonstrated ability to build AI tooling and integrate AI into daily work.
ServiceNow
ServiceNow provides an AI platform for business reinvention, automating workflows and integrating AI. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.