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Responsibilities:

  • Define IA and taxonomy strategy for digital experiences.
  • Develop taxonomies and data models.
  • Lead automated content tagging initiatives.

Qualifications:

  • 7+ years in information architecture, taxonomy design, or content strategy.
  • Experience leading IA or taxonomy initiatives end-to-end.
  • Expertise in taxonomy and ontology design and content classification.

Bonus Points:

  • Experience with AI applications in content or taxonomy work.
  • Experience with automated content tagging or classification systems.
  • Experience with taxonomy management platforms.

ServiceNow

ServiceNow started in San Diego, California in 2004, when Fred Luddy saw the potential to transform how we work. Today, they are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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