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  • Review repair orders and recommend maintenance intervals, repair procedures, and pricing to keep fleets running efficiently.
  • Support fleet management offices, clients, and vendors by phone and email to minimize downtime and control costs.
  • Apply ASE expertise to negotiate pricing, explain operating procedures, and provide cost-effective service solutions.

Customer Service Microsoft Office Communication

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  • Provide timely response to repair orders submitted by phone and email.
  • Review proposals to ensure proper services per manufacturer intervals and pricing.
  • Negotiate pricing, apply warranty, and issue purchase orders, then contact clients for approval.

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With a North American fleet of 800,000 vehicles and growing at 5 percent, our team of experts delivers customized fleet programs and we remain committed to investing in our people and doing the right thing for customers and employees.

US

  • Take full ownership of Tier 2 emergency roadside cases, determining appropriate service solutions.
  • Diagnose mechanical and electrical issues through telephone-based communication with drivers and dispatchers.
  • Mentor Tier 1 support teams and contribute to improving fleet reliability through analysis of recurring breakdowns.

Our partner provides advanced technical support for critical roadside breakdowns across a large commercial vehicle fleet. They foster a collaborative environment focused on safety, innovation, and professional growth.