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Accountabilities:
- Take full ownership of Tier 2 emergency roadside cases from initial assessment through resolution.
- Research, assess, troubleshoot, and resolve vehicle breakdowns while balancing cost, safety, and uptime.
- Analyze recurring breakdowns and provide insights to improve fleet reliability.
Requirements:
- High school diploma or GED required; ASE certifications required.
- 4+ years of transportation maintenance experience with 2+ years in technical diagnostic and customer resolution.
- Advanced technical knowledge of fleet assets including electrical systems, brakes, and refrigeration.
Benefits:
- Hourly compensation of $28.00/hour with shift differentials.
- Comprehensive health benefits including medical, dental, and vision insurance.
- 401(k) retirement savings plan and paid time off for vacation and family leave.
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Our partner provides advanced technical support for critical roadside breakdowns across a large commercial vehicle fleet. They foster a collaborative environment focused on safety, innovation, and professional growth.