Serve as a trusted technical resource for customers and sales teams, assisting with parts selection and troubleshooting.
Diagnose and resolve installation and service challenges using strong vehicle maintenance knowledge.
Work with Sales and Engineering to communicate feedback and advocate for customers through the RMA process.
This role is with a partner company that provides automotive parts and technical support services. The company fosters a collaborative culture focused on continuous improvement and customer success.
Receive inbound driver and fleet technology support calls with empathy and precision.
Troubleshoot ELD, tablet, and dashcam issues to keep drivers on the road.
Document everything clearly to support compliance and Hours of Service records.
Helpt provides 24/7 white-labeled technical support for companies in MSP, Technology, and Product Support sectors, including fleet and trucking operations. They are a growing team seeking multiple support technicians, with a positive, respectful culture that values whole people.
Monitor critical accounts and provide quick problem resolution, including installation, maintenance, and removal of equipment.
Analyze equipment performance, implement modifications, and provide technical support to customers and other technicians.
Complete administrative tasks, manage preventative maintenance, and travel extensively across the United States.
FUJIFILM North America Corporation is a leading graphic distributor that delivers office and commercial print solutions, digital transformation, and packaging products. With over 70,000 employees globally, they offer a collegial culture and flexible work environment.
Perform preventative maintenance, routine repair, and calibration of water analysis instrumentation at customer sites.
Provide positive customer experience and serve as on-site contact for technical and service-related issues.
Travel daily to customer sites within a 2-hour radius, with overnight stays required.
Hach ensures water quality for people around the world through reliable, easy-to-use solutions. Part of Veralto, a $5B global leader with 17,000 associates, the company fosters a supportive team environment and offers meaningful work with growth opportunities.
Provide on-site and remote technical support for automotive customers and service teams across the Southeast region.
Diagnose complex vehicle issues, support repairs, and deliver hands-on technical training to service personnel.
Collaborate with engineering and technical publications to improve service documentation and products.
This partner company provides advanced technical support and services for the automotive industry. The organization emphasizes independent work, collaboration with engineering teams, and continuous professional development.
Provide outstanding customer support via email and phone, resolving issues and ensuring a seamless experience.
Monitor live trips, address disruptions, and coordinate alternative solutions for drivers and customers.
Maintain detailed records, escalate critical issues, and collaborate with internal teams to improve operations.
CharterUP is an AI-native platform transforming the $450+ billion group transportation and mobility market. It is a hyper-growth, remote-first company trusted by Fortune 500 companies and recognized as one of the fastest-growing companies by Inc.
Provide technical support for Dealertrack software products.
Troubleshoot system issues and document resolutions in CRM.
Manage multiple customer cases while meeting service levels.
They provide automotive dealership software solutions. The company fosters a collaborative, fast-paced environment with opportunities for professional development.
Coordinate CX service delivery and daily operations to ensure alignment with SLA requirements.
Monitor service requests, tickets, and operational metrics to ensure timely response and issue resolution.
Prepare service reports, operational updates, and support internal service review meetings with clients and delivery teams.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for some of the world's largest enterprises. With nearly 1000 full-time professionals and a culture of Relentless Performance, the company has maintained a 99% project success rate since 1989 and operates across 5 continents in over 25 countries.
Provide onsite technical support, troubleshooting, and training to clients using payment solutions.
Manage appointments, handle escalated issues, and coordinate with internal and external teams.
Build strong customer relationships and identify opportunities to recommend relevant services.
This position is listed on behalf of a partner company that manages applications and next steps. The partner seeks a Roadtech Technician for a client-facing technical support role combining field service and troubleshooting.
Respond to all calls, emails, and common requests for technical 1st level support.
Analyze technical problems with cars and provide technical assistance via all communication channels.
Track all incidents in the internal incident management system and maintain communication with colleagues.
Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions. With over 300 specialized associates in Lisbon and around 9000 associates worldwide, the team thrives on diversity, commitment, and know-how.
Provide remote and on-site support and repair for customers across the Americas, acting as the subject matter expert for the product line.
Coach and mentor partner technicians, lead technical projects, and conduct training classes for technicians.
Manage pre-installation assessments, preventative maintenance, parts returns, and maintain close communication with service managers.
FUJIFILM North America Corporation is the largest graphic distributor in the US, delivering digital printing and office solutions. The company has over 70,000 employees globally and offers a collegial culture and flexible work environment.
Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repairs on Beckman Coulter equipment, providing excellent customer service and technical training.
Maintain accurate service records, order repair parts, and utilize business systems like OBI and Salesforce for service call planning.
Collaborate with internal teams and assist in training newer Field Service Engineers while communicating effectively with customers.
Beckman Coulter Diagnostics is a global leader in clinical diagnostics, providing diagnostic solutions used in hospitals, reference and research laboratories worldwide. With over 90 years of history and more than one million tests run every hour, the company impacts 1.2 billion patients and over three million clinicians annually, fostering a culture of belonging and continuous improvement.
Assist customers with procedural or operating difficulties using KPA software applications.
Troubleshoot and resolve issues, escalating complex problems to tier 2 support when needed.
Prioritize and handle incoming support issues, documenting all communication in a centralized ticketing system.
KPA helps automotive businesses with compliance, safety, and regulatory change through software, consulting, and training. Named a Best Place to Work for seven years, KPA is a team of dedicated professionals focused on client success.
Oversee multiple service sites and drive profitability, safety, and client satisfaction across the region.
Develop and execute sales plans, manage contracts, and identify new revenue opportunities for fleet maintenance and upfitting.
Lead and mentor a geographically dispersed team, ensuring compliance, training, and performance standards are met.
Amerit Fleet Solutions is the nation's leading provider of dedicated fleet maintenance and repair services. The company fosters a culture of safety, development, and client partnership, with a focus on operational excellence and employee growth.